Refund policy

We hope you are delighted with your purchase! However, if you are not completely satisfied, we are happy to offer a flexible return policy to ensure your peace of mind.

Conditions for Returns:

1. Eligibility: Items must be returned in their original condition, unused, and in the original packaging.

2. Return Period: You can initiate a return within 5 days of receiving your order.

3. Damaged or Defective Items: If your item arrives damaged, please contact us within 7 days of delivery with photographs of the damage. We will replace the item or issue a refund at no additional cost.

How to Return:

1. Contact Us: Email us here with your order number and reason for return. If the return is due to damage, please include photographs for assessment.

2. Packaging: Ensure the item is securely packaged to prevent damage during transit. Returns must be sent back using a trackable shipping method.

3. Shipping Costs: Customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective item. In such cases, we will cover the shipping costs.

Refunds:

• Once your return is received and inspected, we will notify you via email.

• Approved refunds will be processed within 7–10 business days and issued to the original payment method.

• Please note that shipping fees are non-refundable.

Exchanges:

We do not offer direct exchanges at this time. To exchange an item, please follow the return process and place a new order for your desired product.

Additional Notes:

• Items returned without prior authorization may not be accepted.

• Please retain proof of shipping for your records.